Based on 397 reviews
Security Central Inc. | Denver Home Security Systems | Business Alarm Systems Denver | Home Alarm System Monitoring
Incredible response time to calls and remarkable customer service. They even call me when my system batteries are low to give me a heads up. I have been a customer of Security Central for more than six years and have referred this company to everyone I know. You will never look back once you choose Security Central; the best investment I’ve ever made for my family’s safety.
Rick help me to revise our alarm schedules and contact list. He was very helpful and was able to help me with all if my requests.
Great folks, all around. The process of replacing our older communication module was easy, well communicated and efficient. I will choose this company again if givne the opportunity.
We had an issue with one of our older systems a couple weeks ago. I called Dave late one afternoon and he had it fixed midday the next business day. In this tight labor market and long wait times, I couldn't be more pleased. We needed the building secure and they got it done.
They are quick to call when something is detected. Issues re handled immediately. Everyone is very professional!
Jon Benis is absolutely the best at helping us when we have an issue - even at the odd times! What an asset he is to Security Central!Gerald Schattl is also an incredible representative! He is also quite personable and very responsive! He understands our older 11 year old system, unlike some of the newer reps there.If not for those two (especially), we probably might be looking for a new security company (maybe closer to us within Colorado Springs). At this time, we don’t feel like we are just one of thousands of customers within their system, they have kept their service more personal than most of the larger companies!We are most grateful for the extra level of security we have with Security Central and plan on staying with them as long as they maintain this wonderful service!P&K J….., Colorado Springs
I have been a faithful customer of Security Central for 26 years. With each upgrade, their service has been consistently superior. Recently, I changed wifi. Their technicians walked me through the resets procedure so they didn't have to charge me for a service call. Customer Service proactively tests my service to insure consistent coverage. They are the best-and local too.
After some power outage issues I called about some troubled zones. The technician knew exactly which steps to take to correct the problem with my system. 5 minutes on the phone, a little remote support, and the system functions correctly again. Security Central is always available and very professional when I need them.
Both Brian and Eric were great - very professional and courteous! They were also super helpful when a hummingbird flew in the house and got stuck trying to get out of a very high fixed window. He and I worked together and ultimately he was the one who saved the little bird by holding it gently in his hand and taking it outside where it flew away.